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Customer Success Stories
Meet Fresh Enhances Customer Engagement with Partner Tech's X-Sign Digital Signage Solution
Meet Fresh Transforms Digital Menu Management With Partner Tech’s X-Sign Solution
Remote updates, POS integration, and dynamic content streamline operations, enhance customer engagement, and ensure menu consistency across all locations.
Partner Tech's X-Sign solution enables remote management of digital menu boards with support for dynamic content.
Overview
Meet Fresh, one of the fastest-growing bubble tea chains in the United States, is leveraging Partner Tech’s X-Sign solution to elevate their digital menu board experience. With 38 locations across the U.S., Meet Fresh required a dynamic and efficient way to manage and update their menus across multiple stores.
Partner Tech’s reseller, SBM Technology Group, implemented the X-Sign solution to help Meet Fresh streamline their digital signage operations and enhance customer engagement.
Challenges
The chain faced challenges in efficiently updating their menu boards, managing promotions, and ensuring consistency across locations without disrupting store operations. They needed a solution that could be centrally managed, support multimedia content, and integrate seamlessly with their existing POS systems.
Solution
Partner Tech’s X-Sign platform was deployed across all locations, offering an easy-to-use interface with pre-designed menu templates and flexible design tools.
The solution enabled Meet Fresh to:
Meet Fresh, one of the fastest-growing bubble tea chains in the United States, is leveraging Partner Tech’s X-Sign solution to elevate their digital menu board experience. With 38 locations across the U.S., Meet Fresh required a dynamic and efficient way to manage and update their menus across multiple stores.
Partner Tech’s reseller, SBM Technology Group, implemented the X-Sign solution to help Meet Fresh streamline their digital signage operations and enhance customer engagement.
Challenges
The chain faced challenges in efficiently updating their menu boards, managing promotions, and ensuring consistency across locations without disrupting store operations. They needed a solution that could be centrally managed, support multimedia content, and integrate seamlessly with their existing POS systems.
Solution
Partner Tech’s X-Sign platform was deployed across all locations, offering an easy-to-use interface with pre-designed menu templates and flexible design tools.
The solution enabled Meet Fresh to:
- Remotely Manage Menus: Store managers can update and schedule menu changes across all or specific locations with a few simple clicks, minimizing the need for in-store staff intervention.
- Dynamic Content Support: The platform supports images, videos, and HTML5, allowing stores to display web pages, including real-time order tracking screens.
- Seamless POS Integration: Through API widgets, X-Sign automatically syncs with the POS system to update menu prices and indicate out-of-stock items without requiring manual adjustments.
- Multi-Screen Display: The system supports up to five displays per location, ensuring menu items and promotions are showcased effectively.
- Real-Time Monitoring & Diagnostics: The X-Sign dashboard provides insights into what each store is displaying and allows remote diagnostics, including the ability to reboot displays if necessary.
- Easy Installation & Training: SBM Technology Group configured and installed the solution as a plug-and-play system. They also provided hands-on training to ensure staff could easily manage and update content.
Results
By implementing X-Sign, Meet Fresh have significantly improved their menu management efficiency, reduced operational strain on store employees, and enhanced the customer experience with engaging, dynamic content. The system’s automation and remote accessibility have streamlined operations, ensuring that each location delivers a consistent and high-quality brand experience.
“Partner Tech’s X-Sign is a game-changer for restaurants and retailers," says David Lin, president at SBM Technology Corp. "It offers an intuitive, scalable, and efficient solution that ensures our clients can focus on serving customers rather than managing menu updates.”
X-Sign is offered as a monthly service, making it a scalable and cost-effective solution for growing businesses in the restaurant and retail sectors.
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